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Human Approach (hereinafter referred to as “Human Approach”) operates as an online platform for providing the services of advertising and extending medical services including but not limited to hospitals and clinics (“Medical Service Provider”) in India, through our website (“Platform”) to the user (“User”). Human Approach is responsible for the handling of the information provided either via its Platform or through the communication between the User, Medical Service Provider, and third parties with Human Approach customer service team members. Human Approach, in the course of its operations, may use third-party partners, service providers, and affiliates to fulfill its services, and may share the information provided by the User with such third parties. Human Approach shall remain responsible for the data collected and shared under the Privacy Policy, except where it can be established that Human Approach was not responsible for a violation.

Personal Data:

The User can use the Platform without any personal data being collected. However, for the purpose of being able to assess the use of the Platform and to avoid or deal with technical problems, the Internet Protocol (“IP”) address of the User will automatically be recorded and stored in a file on the server with every visit to Human Approach website and each time a file is accessed. Under certain circumstances, IP addresses can be traced back to the specific User. Human Approach nonetheless does not undertake analyses to achieve this end neither does it use such data for its own promotional purposes, nor does it keep such data for use by third parties.

Human Approach collects the following personal and specific personal data which is required to provide a treatment plan from Human Approach or a Medical Service Provider partner of Human Approach.

Name

Email ID

Mobile Number

Place of residence

Medical history including medical reports

To this end, the above-mentioned data will be passed on to the Medical Service Provider partner of Human Approach and to any third-party company providing travel and/or translation services to the User through Human Approach.

This data will be used by Human Approach solely for the purposes mentioned above unless Human Approach receives the User’s express consent for other uses.

The User may use specific services (“Specific Services”) provided by Human Approach. For this purpose, the User’s consent to the collection, processing, and use of his or her personal data, as the case may be, is necessary. This applies to the following.

Specific Services:

Human Approach provides a platform enabling the User to get in contact with a Medical Service Provider and third-party service providers (e.g. travel agencies, translators) through our Platform.

In the event that a Medical Service Provider concludes a medical treatment with the User, the User consents (and, if required by law, the User shall allow the Medical Service Provider to deliver the respective data to Human Approach) that the Medical Service Provider informs Human Approach about the type and the date of the medical treatment and the amount and the date of any invoice submitted by the Medical Service Provider to the User.

In the event that a third-party service provider concludes a contract with the User regarding certain services, the User shall allow the third-party service provider to inform Human Approach about the amount and the date of any invoice submitted by the service provider to the User.

Human Approach uses the personal data for its own advertising and will send to the User via email, call, SMS or by mail information about Human Approach, new products, new services, Medical Service Providers, etcetera.

As far as required and permitted by law, we will share personal data and specific personal data with companies, organizations, or individuals outside Human Approach if we believe that the passing on is reasonably necessary to enforce applicable terms of service (including investigation of potential violations), address security or technical issues or protect against harm to the rights of Human Approach.

The User has the right at any time to oppose the collecting, processing, and use of personal data and specific personal data with effect for the future. Users may send an email to care@humanapproach.org.in

In the event that Human Approach undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then Human Approach may sell, transfer or share some or all of its assets, including the User information. In this event, personal data and specific personal data are transferred and would be subject to a different privacy policy.

Human Approach may also compile, reconcile and share aggregated information (information about the User that no longer identifies or references an individual User) and non-personal data for industry and market analysis, demographic profiling, marketing, and advertising, and for other Human Approach business purposes.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage to us. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser.

Human Approach reserves the right to modify this Privacy Policy at any time in accordance with this provision.

LAST UPDATED: 1st Jan 2020

Note: Information provided on this site Human Approach.org should not be used as a substitute for professional medical advice or as a treatment for medical conditions. Human Approach does not provide medical advice, diagnosis, or treatment.

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